This helps visitors get their questions answered quickly so they can complete their purchase and go about their day. Plus, live chat conversations happen in real-time. Not only can single agents handle several conversations simultaneously but customers are also able to continue what they’re doing on their computers while still getting the assistance they need. Live chat is one of the most cost-effective and time-effective ways to communicate with your customers and other website visitors. #Best in office chat software softwareBefore you grab the first live chat software solution that comes up in your Google search, check out this article for all the details on the features and pricing for 9 of the best live chat software solutions for 2022.īefore we jump into the list, let’s take a look at some reasons your business needs to add live chat to your website.ġ1 Best Live Chat Software Solutions for 2022 But not all live chat software is the same. Wild right? But the “Talkomatic” of 1973 is a far cry from the brilliant live chat software solutions available today. In fact, 41% of consumers expect websites to offer live chat. When you consider that more than half of consumers prefer to live chat instead of calling a business for support, live chat is no longer an option, it’s a must. If you’re not using live chat software solutions to connect with your website visitors, you’re missing out on an easy way to build relationships and endear your visitors to you with high-quality customer service.
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